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‎05-27-2010 10:43 AM
Hi,
just upgraded to version 4.0 and discovered that all clients haven't been scanned since then. I had to change the password of the Lansweeper Service Account. But Update was working and Service was running, too. I change the credentials in the Lansweeper configuration console, but the clients still haven't been scanned. I restarted the Lansweeper service, but it didn't started anymore. Even after a server reboot.
Error log entry:
27/05/2010 6:25:55 p.m.: Multiple scanning servers requires the enterprise edition
27/05/2010 6:25:55 p.m.: Stopping service
Attached you'll find the full error log for further troubleshooting.
I'm using version 4.00.24
Have can I fix this?
Cheers Sascha
just upgraded to version 4.0 and discovered that all clients haven't been scanned since then. I had to change the password of the Lansweeper Service Account. But Update was working and Service was running, too. I change the credentials in the Lansweeper configuration console, but the clients still haven't been scanned. I restarted the Lansweeper service, but it didn't started anymore. Even after a server reboot.
Error log entry:
27/05/2010 6:25:55 p.m.: Multiple scanning servers requires the enterprise edition
27/05/2010 6:25:55 p.m.: Stopping service
Attached you'll find the full error log for further troubleshooting.
I'm using version 4.00.24
Have can I fix this?
Cheers Sascha
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‎05-27-2010 02:18 PM
Thanks for your feedback.
Tried it and all good now.
Cheers
Tried it and all good now.
Cheers

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‎05-27-2010 01:12 PM
Could you try the following:
Open the configuration tool: go to scanning servers and delete any servers that you see
close the configuration tool
Start the service
Open the configuration tool and fill in the needed scanning information for your server.
Open the configuration tool: go to scanning servers and delete any servers that you see
close the configuration tool
Start the service
Open the configuration tool and fill in the needed scanning information for your server.
