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‎08-13-2009 11:09 AM
3 REPLIES 3

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‎08-14-2009 11:49 AM
Lansweeper gets the information from WMI.
If WMI provides the wrong information then most likely a bios upgrade will get you the correct info.
See this support link : http://support.microsoft.com/kb/922813
If WMI provides the wrong information then most likely a bios upgrade will get you the correct info.
See this support link : http://support.microsoft.com/kb/922813

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‎08-14-2009 04:37 AM
example:
PC name: H2800-06205 ,
model: dx2188 MT ,
SN:CNG61601KT ,
two slots in this computer ,
one slots used ,
1G RAM used .
but:
MemoryDevices error (not 4)
Capacity error (not 536870912 )
Devicelocater : only one used ,It not show that don't use .
SO:
1. can't find the memory size of that used .
2. can't find number of slots .
what can i do ?
PC name: H2800-06205 ,
model: dx2188 MT ,
SN:CNG61601KT ,
two slots in this computer ,
one slots used ,
1G RAM used .
but:
MemoryDevices error (not 4)
Capacity error (not 536870912 )
Devicelocater : only one used ,It not show that don't use .
SO:
1. can't find the memory size of that used .
2. can't find number of slots .
what can i do ?

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‎08-13-2009 07:38 PM
If the memorytype is not correct I suggest upgrading the bios of the computer.
This is the information reported to Lansweeper by WMI.
MemoryDevices in table tblPhysicalMemoryArray : Number of physical slots or sockets available in this memory array.
Number of slots = each row for a computer is a different slot where the capacity being the memory size.
for example:
Computername Capacity DeviceLocator
mycomputer 1073741824 DIMM_A
mycomputer 1073741824 DIMM_B
This computer has 2 slots used, 2 GB ram in total
This is the information reported to Lansweeper by WMI.
MemoryDevices in table tblPhysicalMemoryArray : Number of physical slots or sockets available in this memory array.
Number of slots = each row for a computer is a different slot where the capacity being the memory size.
for example:
Computername Capacity DeviceLocator
mycomputer 1073741824 DIMM_A
mycomputer 1073741824 DIMM_B
This computer has 2 slots used, 2 GB ram in total
