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‎03-04-2013 12:32 PM
Hello,
I have Synology DS207PLUS device in my network and it has been recognized as Windows host by Lansweeper.
Asset type cannot be changed as it is grayed.
Any suggestions?
Thank you for a reply.
Michal Valena
Czech Republic
I have Synology DS207PLUS device in my network and it has been recognized as Windows host by Lansweeper.
Asset type cannot be changed as it is grayed.
Any suggestions?
Thank you for a reply.
Michal Valena
Czech Republic
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‎03-04-2013 03:14 PM
Please contact support@lansweeper.com and provide us with screenshots of the following:
- Lansweeper webpage that was generated for the problem machine.
- A connection test performed to the problem machine using the DeviceTester.exe: http://download.lansweeper.com/tools50/DeviceTester.exe
Please perform the test on your Lansweeper server, connecting to the problem machine, and show us the entire test window.
- Lansweeper webpage that was generated for the problem machine.
- A connection test performed to the problem machine using the DeviceTester.exe: http://download.lansweeper.com/tools50/DeviceTester.exe
Please perform the test on your Lansweeper server, connecting to the problem machine, and show us the entire test window.
