Premium Forum Access

[ryan_pederson]

Good morning,
I'm trying to validate my premium key to the forum to get premium access, but I get an error:

Access Denied
You tried to enter a area where you didn't have access.

I signed up this morning. The key works fine to download the premium tools, but not for the forum.

Anything I'm doing wrong?

[gmcleod]

I am trying to access the premium forum as well but I received "Invalid license code". We have purchased a Premium License.

Please let me know what order information I need to provide.

[Hemoco]

gmcleod wrote:
I am trying to access the premium forum as well but I received "Invalid license code". We have purchased a Premium License.

Please let me know what order information I need to provide.

Please mail us at lansweeper@hemoco.com for this problem and provide a screenshot of the problem. (and your order number)

[ryan_pederson]

I did.
It still won't validate me.
I have the Premium User star by my name though...

[Hemoco]

ryan.pederson wrote:
I did.
It still won't validate me.
I have the Premium User star by my name though...

Should be fixed now, can you try?

[ryan_pederson]

Lansweeper wrote:

ryan.pederson wrote:
I did.
It still won't validate me.
I have the Premium User star by my name though...

Should be fixed now, can you try?

Very nice!
Thanks for your help.

Lock/delete this thread if you'd like. 🙂

[Hemoco]

Did you use this link:
http://www.lansweeper.com/forum/premiumforum.aspx