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NYNet
Engaged Sweeper III
When I click on remote control in the action menu it brings up lsremote.exe and the computer I am trying to connect to. I click ok and I get the message saying "can not ping to host" and I definitely can ping it. What am I doing wrong? I am using Vista Business and trying to connect to a XP Pro machine.
17 REPLIES 17
Hemoco
Lansweeper Alumni
Please test: Remote control 2.0 beta and leave your remarks
bulldog
Engaged Sweeper
I have this same problem. Blank screen images on remote Vista machines...fine on W2K / XP.
NYNet
Engaged Sweeper III
Yes I can not take a screengrab of any remote vista machine it comes up as a blank white page. From my host vista machine I can take a screengrab of any other OS XP, 2000, 2003 server.
Hemoco
Lansweeper Alumni
Do you have the screengrab problem on all vista machines?
NYNet
Engaged Sweeper III
The new lsremote.exe Works perfect!!! The screen shot to a vista machine still only shows a blank white page but I can live with that.
Hemoco
Lansweeper Alumni
I've uploaded a new version attached to this post, could you try it please.
NYNet
Engaged Sweeper III
now that you mention it, if I take a remopte screen shot of a Vista machine it comes back as a blank white picture. All other OS, Windows XP and 2000, works great.

Again just to clarify, I get the message "cannot ping host" when I try to connect FROM my Vista Business to any other machine on the network, Vista, XP 2000. If I use a windows XP machine and run lsremote.exe it works just fine.
Hemoco
Lansweeper Alumni
I have finally reproduced the error:
Connection from XP works fine everywhere.
Connection to almost all of my vista machines work, except for some.
I will try to debug the vista machines.

Is the remote screenshot working fine on all your machines?
NYNet
Engaged Sweeper III
There is not a service running on the vista machine. It has the viewer installed only not the host. I did uninstall it, rebooted and still have the same issue.

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