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DIDE
Engaged Sweeper
Hey,
Since 2 weeks, we have in our network 10 W7 PC's... the other ones are XP's (100 PC's).
When we do a remote control via Lansweeper it takes a very very long time before we can access the PC (I see some actions like disabling old remote control service etc...).
We do not have this with XP PC's... what is going wrong?
3 REPLIES 3
Hemoco
Lansweeper Alumni
Can you try starting the remote registry service on the windows 7 computers.
DIDE
Engaged Sweeper
Yes, all works but a thakes a very long time before i have really the remote screen before me...
Hemoco
Lansweeper Alumni
Is the remote registry service running on these computers?
Is the firewall configured correctly?