Remote users

[choltas]

Hi,

I have Lansweeper set on our local site too work with Active directory and it works like a treat so thank you, we have alot of remote users who connect into work either thru a Checkpoint or CAG VPN. Once a user connects thru CAG they are assigned a static IP in the 192.x.x.x range but we use a 10.10.x.x range locally. I can telnet too the server from the remote machine whilst connected thru the VPN using port 135 but iam still getting two error when i try too remote scan - error 135 and RPC server unavailable. Is it a case that lansweeper will only work when a user is connected locally on our domain.

i run the lstrigger with the following setting

servername hostname domain

is this right or should i be using ip address assigned by VPN

ports open on firwall 135, 9524

[choltas]

Hi , can i scan a range of IP address or am i limited too scanning workstaion names per OU

[Hemoco]

choltas wrote:
Hi , can i scan a range of IP address or am i limited too scanning workstaion names per OU

Next version will have ip range scanning.

[choltas]

i will manually update my dns record too point too the 192 address and see if this works

[Hemoco]

The service is trying to resolve Bullantest1.cantrell.ie (which probably point to the old address)

[choltas]

The RPC server is unavailable 0x800706BA (Bullantest1.cantrell.ie, bullantest1)
Cannot connect to DCOM port 135 : Firewalled? (bullantest1)

my workstaion has a DNS entry in my domain with ip address of 10.10.4.x
but when the workstaion is connected in remotely the DNS name no longer matches too a 10.10.4.x address but too a 192.x.x.x
so when i run an lstrigger am i right in saying that the lansweeper is looking for the workstaion with the 10.10.4.x address

[Hemoco]

What is the exact error message?
Between the brackets () it should show to where the service is trying to connect.