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Resolved! Video Overview of how to use Helpdesk Beta?

Dear Lansweeper,Was hoping we might see a Video Overview of how to use the Beta Helpdesk so we can get a quick jump start? Is this possibly planned?TIA!

bruggles by • Engaged Sweeper
  • 4919 Views
  • 1 replies
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Resolved! Add a custom program to Webinterface

Hi,we want to add a custom application to the lansweeper webinterface. The application is generating computernames like PC0001, PC0002, PC0003....Is it possible to add a link to this application for example on the main page of lansweeper?

INNO-IT by • Engaged Sweeper II
  • 4493 Views
  • 1 replies
  • 0 kudos

Resolved! Error deleting asset

Server Error 500- Internal server errorRemoving asset from database...OK

KateZilla by • Engaged Sweeper II
  • 7260 Views
  • 3 replies
  • 0 kudos

Resolved! Shows no file selected when trying to import .csv file

I'm trying to import a .csv file. I downloaded the excel 2010 template, saved it as a .csv but when I Browse and select it then hit "validate import" it immediately sasys "no file selected!".Any ideas?

chrishps by • Engaged Sweeper II
  • 4827 Views
  • 1 replies
  • 0 kudos

Resolved! Adding Licence information

Hi folks,We have purchased licences for some software that wont be installed for a few weeks (Personally I would have waited, but hey..)Anyway, I want to get the licence information added to Lansweeper so I know its there, but I only seem to be able ...

Resolved! Prevent someone from editing my report

Hi,I have made some reports in Lansweeper, which everyone can edit whenever they want. I would like to prevent this from happening by allowing only me to edit a report.I am fine when people can see the SQL query I used, so they can copy it. But I don...

Mitchell by • Engaged Sweeper
  • 4842 Views
  • 1 replies
  • 0 kudos

Resolved! Feature Request - HelpDesk - Purchasing Module

We get several support calls about purchasing laptops and other equipment. It would be great if we were able to generate Purchase Orders within the Helpdesk?What do others think?

Resolved! [Lansweeper 6.0] Ticketmailings delayed, Report Mailings not working

Hi,hope this is the right place - found no one more suitable for this.We have the following issuses:Lansweeper 6.0.0.5 on a Windows Server. Company Mailserver is a Linux Machine running postfix and dovecot.The issues:- ticket notifications arrive wit...

Sebastian by • Engaged Sweeper
  • 4544 Views
  • 1 replies
  • 0 kudos