Report for computers that have firefox installed

[ICT_GZF]

We created a report that shows the computers that have firefox installed with windows 7. When we remove the firefox from the computers that are displayed in our report some will be displayed again in the report after the removing of firefox. How can this happen when we are sure it was removed.

Report query:

Select Top 1000000 tblAssets.AssetID,
tblAssets.AssetName,
tsysAssetTypes.AssetTypeIcon10 As icon,
tblAssets.IPAddress,
tblAssets.Lastseen,
tblAssets.Lasttried,
tblSoftwareUni.SoftwarePublisher,
tblSoftwareUni.softwareName,
tblOperatingsystem.Caption,
tblAssets.Username,
tblSoftware.SoftwareID,
tblAssetCustom.State
From tblAssets
Inner Join tblAssetCustom On tblAssets.AssetID = tblAssetCustom.AssetID
Inner Join tsysAssetTypes On tsysAssetTypes.AssetType = tblAssets.Assettype
Inner Join tblSoftware On tblAssets.AssetID = tblSoftware.AssetID
Inner Join tblSoftwareUni On tblSoftwareUni.SoftID = tblSoftware.softID
Inner Join tblOperatingsystem
On tblAssets.AssetID = tblOperatingsystem.AssetID
Where tblSoftwareUni.softwareName Like '%firefox%' And
tblSoftwareUni.softwareName Not Like 'Windows Media Player Firefox Plugin' And
tblOperatingsystem.Caption Like 'Microsoft Windows 7 Enterprise' And
tblAssetCustom.State != 2

Kind regards,

Litrick

[Hemoco]

The data in your report won't be updated until the machines are rescanned. Keep in mind that most scanning methods, including Active Scanning and IP Address Range Scanning, respect the item wait times found in the Lansweeper web console under Configuration/Scanning Setup/Item Wait Time. By default, Active Scanning and IP Address Range Scanning only rescan software information every 24 hours for instance. More info on wait times can be found on page 82 and beyond of our online documentation: http://www.lansweeper.com/documentation.pdf
Note that we use the page numbers listed at the bottom of each page.

You can rescan all of an asset’s data by clicking the Assets link at the top of the web console, ticking the checkbox in front of the asset and hitting the Rescan button on the left. Wait for the last seen (= last successful scan) date to update in the client machine’s Summary tab. If the last seen date does not update, but the last tried date does, a scanning error occurred and you can refer to this troubleshooting guide: http://lansweeper.com/kb/1/troubleshooting-guide.html