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cweldon
Engaged Sweeper
I upgraded to the latest version. Now the reports I had setup aren't emailing.

1. I have deleted the groups and address to try and "reset' everything to default in the database, no luck.
2. I verified the smtp configuration is functioning on the email side. Port 25, firewalls etc.

What is interesting to me is that when I run wireshark and click on "mail selected reports now", the first packets go to the database server (i have a full sql database on another server) and no packets ever try to even send to the smtp server.

Any ideas?
1 REPLY 1
Hemoco
Lansweeper Alumni
Please contact us at support@lansweeper.com and provide us with screenshots of the following:
- Your web console landing page. (Click on the Lansweeper logo in the top left corner.)
- Your configuration console under Scanning Servers\Your Server\Options.
- Your configuration console under Reports & Alerts\E-mail Alerts\Mail Groups.
- Your configuration console under Reports & Alerts\E-mail Alerts\Mail Reports.

Please note as well that reports that do not have results are not mailed.