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‎03-02-2010 08:37 PM
With LanSweeper Premium we like the features Remote Control and Take Screenshot.
But it seems as if these activities take place in the background and are unknown to the end-user (Remote Control provides a screen flash but that appears about it). This is fine for most personnel, but for executives and those in sensitive positions it creates a possible security issue.
Is there any way to restrict within LanSweeper what client systems these tools may run on, or have the tools "lsremote.exe, screengrab.exe" send an acceptance request to the end-user before displaying desktop data to the technical staff using LanSweeper? I did not identify any switch settings at launch that would accomplish this.
Thanks, Bleonard
But it seems as if these activities take place in the background and are unknown to the end-user (Remote Control provides a screen flash but that appears about it). This is fine for most personnel, but for executives and those in sensitive positions it creates a possible security issue.
Is there any way to restrict within LanSweeper what client systems these tools may run on, or have the tools "lsremote.exe, screengrab.exe" send an acceptance request to the end-user before displaying desktop data to the technical staff using LanSweeper? I did not identify any switch settings at launch that would accomplish this.
Thanks, Bleonard
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‎03-03-2010 12:07 PM
I've just had the same problem, We have just started using this, and started to have users complaining. as in away of we can connect to them anytime without them knowing..
Is there a batch script we could use at the same time.. so it fires up the screengrab, as well as sends a netsend to the user or something..
Might be something worth looking into.
Or have the option in new versions of screengrab and lsremote, that you can tick to allow the user know you are using a tool on them.
Thanks
Is there a batch script we could use at the same time.. so it fires up the screengrab, as well as sends a netsend to the user or something..
Might be something worth looking into.
Or have the option in new versions of screengrab and lsremote, that you can tick to allow the user know you are using a tool on them.
Thanks

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‎03-02-2010 08:57 PM
Thanks for the prompt reply. I recognize rights of administrators on systems, but not having any notice to end-user (like MS Offer Remote Assistance process) is not quite the same.
Bleonard
Bleonard

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‎03-02-2010 08:43 PM
This behaviour is not build in (and will probably be changed since you are not the first one asking this)
But know this:
If the user is an administrator of the target computer this is always possible with Lansweeper tools or with other tools.
But know this:
If the user is an administrator of the target computer this is always possible with Lansweeper tools or with other tools.
