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Ricoh printers

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AM13337
Engaged Sweeper III

‎04-25-2018 09:35 PM

I can't seem to get toner levels from a few different Ricoh printers.

I'm wondering if you can update your code to properly bring in this SNMP data.
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Esben_D
Lansweeper Employee
Lansweeper Employee

‎04-26-2018 11:33 AM

Are you running on the latest version? We recently did some fixes specifically for Ricoh printers.

If needed you can find update instructions here: https://www.lansweeper.com/kb/118/updating-your-installation.html

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AM13337
Engaged Sweeper III

‎04-26-2018 04:25 PM

The update fixed it. Thank you.
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Esben_D
Lansweeper Employee
Lansweeper Employee

‎04-26-2018 11:33 AM

Are you running on the latest version? We recently did some fixes specifically for Ricoh printers.

If needed you can find update instructions here: https://www.lansweeper.com/kb/118/updating-your-installation.html

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