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taeratrin
Champion Sweeper
When updating, the installer does not stop the web server service. It will pop-up with an error during the installation, which I got around by stopping the service and clicking retry. Afterwards, I found that I could not access the webpage. After stopping the web server and re-installing just the website portion, it all works again.

You might want to update the installer to stop the website to avoid potential future confusion.
2 REPLIES 2
taeratrin
Champion Sweeper
The old log got overwritten when I re-installed the website. Sorry, didn't think to save it.

The OS is Windows 2008 R2, and it was updated from the 3/12 beta.
Hemoco
Lansweeper Alumni
Could you post the installer log file please (or any screenshots of the problem)
Which was the OS of the installation?
From which version did you update?

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