Software Installed on Computers

[tlau]

Hi,

Been testing out the free version of LanSweeper and have a couple of questions:

1. Where does LanSweeper scan for details of installed software. For example, I've upgraded to Flash ver 10 and in Add/Remove Programs, ver 10 is the only one present. But LanSweeper still picks up ver 9 together with ver 10 in the software installed report. Software scan is configured to 0 days (item wait time). Perhaps it's some leftover registry entry from ver 9 that LanSweepr picks up?

2. For about 20-30 minutes in the morning when the bulk of our users log in, the LanSweeperService.exe takes up to 100% CPU. So during this period, lsclient.exe in the logon script takes a bit longer to run, maybe 3-5 seconds instead of under 1 second during off peak periods. I've configured concurrent threads to 5. Is there something I can do about this?

Scheduled scanning is set to every 1 day.

Thanks.

[tlau]

Found the registry key for question 1 - HKLM\software\microsoft\windows\current version\uninstall and deleted the relevant keys.

As for question 2, just to add more info, I had that issue with autorun and had increase the item wait time to 999. But the LanSweeperservice.exe still takes up the entire CPU during the morning rush hour.

Any ideas would be much appreciated. thanks.