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Steen
Engaged Sweeper
we have recently upgraded Lansweeper to version 3.2, but the installed software on our 64 bit systems are not beeing scanned. Do we need to make any adjustment in the configuration on the new Lansweeper version?

Regards,
Steen
23 REPLIES 23
Hemoco
Lansweeper Alumni
pdumbleton wrote:
I am using Lansweeper 3.2 and it is also not reporting the 32bit installed software on my 64bit machines, it does report the 64bit applications

This includes all Windows XP x64, Windows 2003 x64 & Windows 2008 servers.

Is there a fix for this?


Do you see the the software in add/remove programs?
lvianna
Engaged Sweeper
I use a free version 3.2 of lansweeper, but software scanning on 64 bits systems is failure. This feature is exclusive to Premiun Version or free version function also?
Hemoco
Lansweeper Alumni
lvianna wrote:
I use a free version 3.2 of lansweeper, but software scanning on 64 bits systems is failure. This feature is exclusive to Premiun Version or free version function also?


This should work in the free version: which is the exact error?
Steen
Engaged Sweeper
it is windows 2003 machines, standard and enterprise and of course with sp2
Hemoco
Lansweeper Alumni
A late question: is the 64 bit machine windows 2003 or 2008?
Steen
Engaged Sweeper
yesterday we installed Lansweeper version 3.2 and update 1 on a complete new server, but we still have the same problem. The software on 64 bit machines is not being scanned.

Do you have any idea, what the we are doing wrong. Do we need to make adjustments after installing Lansweeper to be able to get a scan of the 64 bit software.

Best regards,
Steen
Steen
Engaged Sweeper
yes, we are using the lansweeper3.2 service, but we renamed it into Lansweeper30.exe. The version is 3.2.3160.19571
Hemoco
Lansweeper Alumni
I noticed that "exchange server 2007" is also not scanned and it is in the "normal" uninstall hive.
Are you sure that you are using the lansweeper3.2 service?
Steen
Engaged Sweeper
yes, on the 32 bit systems all software is scanned correct. Only software in the registry key wow6432node on 64 bit systems is not scanned at all
Hemoco
Lansweeper Alumni
Do you only get this problem on 64 bit systems?

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