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joverocker
Engaged Sweeper
I have been going through your forums and have tried every test/tool that has been recommended with no luck. I have 13 machines that this is getting this failure and over 100 that seem to work without an issue.

I can telnet to the machine on port 135 by name, fqdn, and ip.

I have run the tool that you guys have to reinstall the wmi service.

The connection test tool works on the local machine but does not work from the server.

The firewall service has been turned off on the server and client for testing purposes.

DNS has been checked and cleared of any invalid entries or duplicates.

The machine registers with the server however the OS scan is not taking place.

All services have been verified to be running and DCOM services are setup according to your troubleshooting document.

I am open to any suggestions or ideas that you may have.
12 REPLIES 12
Hemoco
Lansweeper Alumni
1) Active scanning is for premium users so you need a valid license key (otherwise you don't need to enter any domain names)
2) you need the new lsmanage.exe that came with the zip file
3) In lsmanage go to Premium version/Active scanning
joverocker
Engaged Sweeper
I am trying to go through the installation instructions and I get stuck where I am suppose to enter the netbios names. Where do you do this? I do not see anything for domain scanning or ou filtering while looking in the management console.
Hemoco
Lansweeper Alumni
Please give the 3.5.1 beta a test : http://www.lansweeper.com/forum/yaf_postst1514_Lansweeper-Service-351-update-1-beta.aspx

And let us know if it helps solving the problem.

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