Can't get Windows 7 working with Lansweeper

[martinduc]

I got 900 computers with Windows Xp working perfectly with sweeper.

My Windows 7 though ins't working at all. My Windows 7 is configure in a workgroup (same as my xp comp) and the firewall is disable. I din't modify anything else...

This is the message I get from the console : The RPC server is unavailable 0x800706BA (X2245A, 10.1.117.158) 2010-08-17 09:34:12

Here are the results I got from Zenmap :

--------------------
rDNS record for 10.1.117.158: x2245a.msss.intranet.gouv.qc.ca

Not shown: 91 closed ports

PORT STATE SERVICE

135/tcp open msrpc

139/tcp open netbios-ssn

445/tcp open microsoft-ds

5357/tcp open unknown

49152/tcp open unknown

49153/tcp open unknown

49154/tcp open unknown

49155/tcp open unknown

49156/tcp open unknown

-----------------

Here's the result from connection test :

DNS test
-----------------------------------------------
Is this the correct remote IP: 10.1.117.158
If not, please check for DNS problems

\root\cimv2 Remote WMI access test FAILED
Accès refusé. (Exception de HRESULT : 0x80070005 (E_ACCESSDENIED))

Remote WMI test
-----------------------------------------------
\root\cimv2 Remote WMI access test FAILED
Accès refusé. (Exception de HRESULT : 0x80070005 (E_ACCESSDENIED))

Remote Registry test using WMI
-----------------------------------------------
\root\default Remote WMI access test FAILED
Accès refusé. (Exception de HRESULT : 0x80070005 (E_ACCESSDENIED))
-----------

Thx for the help

[BendItLikeBedna]

I've had some luck in 'reluctant' Win7 boxes (both Domain and not) by creating a custom Firewall rule -> any incoming port/program coming from the 'remote' IP of our box. This usually fixes any problem we've seen, with the added benefit of not needing to disable UAC to have it work.

[Hemoco]

BendItLikeBednar wrote:
I've had some luck in 'reluctant' Win7 boxes (both Domain and not) by creating a custom Firewall rule -> any incoming port/program coming from the 'remote' IP of our box. This usually fixes any problem we've seen, with the added benefit of not needing to disable UAC to have it work.

Are you sure you can scan in a workgroup with UAC on?
We haven't been able to accomplish this.

[martinduc]

Yeah I'm, confuse also. To make sure that nothing was interfering with the config I did a fresh install on Win 7 and it still doesn't work.

Is Lansweeper actually working on Win 7 ? I tried a lot of stuff today and I don't know what else to do 😕 Do we have an example of somebody actually successfully scanning Win 7 computers ?

[Hemoco · Accepted solution]

martinduc wrote:
Is Lansweeper actually working on Win 7 ? I tried a lot of stuff today and I don't know what else to do 😕 Do we have an example of somebody actually successfully scanning Win 7 computers ?

Yes, it's working, the only problem is a workgroup is that you have to disable UAC (in a domain you can scan with UAC on)

Please contact us by e-mail for this problem.

[Hemoco]

The connection tester works, so I'm puzzled why the scanning won't work.

[martinduc]

I tried x2245a(the win7 comp name) and the ip adress.

DNS and WINS looks ok also.

Edit : I dunno if there's something else to enable in Win7 for it to work because my Win Xp are all working perfectly ? Since the port is open and the test connection is working I dunno where else to search.

I forgot to add that the "Remote desktop" option is working also.

[Hemoco]

Have to look into this.
Which name/ip did you use for the connection tester?

[martinduc]

Did you restart after disabling UAC : Yes
Did you try a rescan of the computer afterwards from the server : I did relaunch LSclient from the Windows 7 computer.

I did some other tests :

From the console, I can access the "Open C$", "Open Admin$" and i can even shutdown/reboot the computer.

[Hemoco]

Did you restart after disabling UAC.
Did you try a rescan of the computer afterwards from the server?