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krozar
Engaged Sweeper II
I have multiple Lansweeper servers in my configuration. One main Lansweeper server runs the DB, Service and Website. I also have 3 other scanning-only servers at remote locations.

I was able to successfully update the main server to v5 with no problem, and it's functioning normally. However, I'm running into an issue with the installer when trying to upgrade my remote scanning servers. When I get to the screen that asks if I want to do an upgrade or a new install, I get the following error when I choose 'upgrade' and click 'next':

"Setup has detected that the user does not have enough rights to install Lansweeper database.
A user with system administrator rights is required"

1) My account is a local admin both on the scanning server, and the main server.
2) Running the install as my Lansweeper domain service account (also Admin on both servers) makes no difference.
3) I don't need to install the DB, as it already exists. I just need to point to it, so why is it even checking for rights to install the DB?

Help, please.
1 REPLY 1
Hemoco
Lansweeper Alumni
Please contact us at support@lansweeper.com and send us your lansweeper\install log files.