uninstaller software

[Henrique_Cordei]

I'm not able to use the uninstaller software. When I click the Connect button the following message appears:
"General error on remote WMI service. Unspecified error, ClassID: (C2FEEEAC-CFCD-8B05-11D1-00600806DIB6)"

This happens with every machine that I try to connect the software uninstaller.

[Henrique_Cordei]

Thanks!

[Hemoco]

You need an administrative account, normally you will get an "access denied" if you are no admin.
You can start the remote uninstaller with the runas command.

[Henrique_Cordei]

I ran the server, logged in with an administrative account and it worked.
When I run the uninstaller software must be logged in with an administrative account?
Where do I determine the account that runs the software desinstaldor?

[Hemoco]

This isn't a known problem, could you test if it works from a different computer source, so we can rule that out.

[Henrique_Cordei]

1.0.0.23

[Hemoco]

Hi, which is the version of the uninstaller?