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‎07-25-2014 09:01 AM
I've got NTService error message after installation.
Now it's showing Website version at 5160, but server version still at 5.1.0.54. When I want to start over the installation, upgrade is no longer an option for me to replace installation
By the way, I find that recent 2-3 versions upgrade is not going as smooth as before, hope you can aware of this and improve.
Thanks
Now it's showing Website version at 5160, but server version still at 5.1.0.54. When I want to start over the installation, upgrade is no longer an option for me to replace installation
By the way, I find that recent 2-3 versions upgrade is not going as smooth as before, hope you can aware of this and improve.
Thanks
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‎07-31-2014 09:22 PM
We haven't heard back from you, so we assume this issue has been resolved.

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‎07-25-2014 01:14 PM
Please contact support@lansweeper.com and provide:
- Screenshots of any error messages.
- Program Files (x86)\Lansweeper\Service\Errorlog.txt, as present on your Lansweeper server.
- Program Files (x86)\Lansweeper\Service\Lansweeperservice.exe.config.
- Program Files (x86)\Lansweeper\Website\web.config.
- Any install logs present in Program Files (x86)\Lansweeper\Install.
The upgrade process works the same as before. There are no known issues.
- Screenshots of any error messages.
- Program Files (x86)\Lansweeper\Service\Errorlog.txt, as present on your Lansweeper server.
- Program Files (x86)\Lansweeper\Service\Lansweeperservice.exe.config.
- Program Files (x86)\Lansweeper\Website\web.config.
- Any install logs present in Program Files (x86)\Lansweeper\Install.
The upgrade process works the same as before. There are no known issues.
