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jasonwch
Engaged Sweeper
I've got NTService error message after installation.

Now it's showing Website version at 5160, but server version still at 5.1.0.54. When I want to start over the installation, upgrade is no longer an option for me to replace installation

By the way, I find that recent 2-3 versions upgrade is not going as smooth as before, hope you can aware of this and improve.

Thanks
2 REPLIES 2
Hemoco
Lansweeper Alumni
We haven't heard back from you, so we assume this issue has been resolved.
Hemoco
Lansweeper Alumni
Please contact support@lansweeper.com and provide:
- Screenshots of any error messages.
- Program Files (x86)\Lansweeper\Service\Errorlog.txt, as present on your Lansweeper server.
- Program Files (x86)\Lansweeper\Service\Lansweeperservice.exe.config.
- Program Files (x86)\Lansweeper\Website\web.config.
- Any install logs present in Program Files (x86)\Lansweeper\Install.

The upgrade process works the same as before. There are no known issues.

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