API response status code 429 - Too many requests, please try again later

[-gytis-]

Hello everyone,

We are trying to make Lansweeper integration with our CMDB system through API.

When synchronizing assets data from Intune and Lansweeper we have to make a lot of API queries searching for a specific asset on Lansweeper by it's serial number. However we get the following error not allowing us to make continuous queries: "Too many requests, please try again later" (response status code 429).

I'm wondering if it is possible to avoid such errors when making a bunch of API queries by extending the queries count limit or by applying different approach of assets data synchronization. Has anybody met this issue and what could you suggest to solve it?

Thanks
Gytis

[FrankSc]

Hello gytis, 

Our APi restrictions can be found here: API restrictions | Documentation – Lansweeper
Are you staying below the restrictions to make your calls? If you are and the issue remains, can you open a Support case? 


 

[-gytis-]

Hi Frank,

Yes indeed, 150 requests per minute limit is the one that is not allowing us to make CMDB update queries.
Can it be changed somehow?