Usernames Showing Incorrectly

[tdecenso]

Hello All,

I have brought this issue up before with Lansweeper 3.5, and I was hoping it would be different in 4.0.

The issue is that I have PCs that the username that shows the person who last logged into the machine is:

DOMAIN\domain

I have attached a screenshot for you to view.

The only thing I can think of is that the user is omiting the domain in the username field on Windows Logon Screen.

i.e. domain\username

Any help would be great.

Tim

[tdecenso]

tdecenso wrote:

Lansweeper wrote:
Is this a recurring problem on the same computer? (can you reproduce it for testing)

It reproduces daily. I had user reboot made sure they logged in correctly, and not omitting the domain in the username field, triggered a scan on the PC and still the same.

Oh and the problem is recurring too.

[sebouh]

I have this same issue. Some computers show the last user that logged on was domain\domain. It may be a function of the way the user is logging onto the computer, but this is unclear.

Sebouh

[Hemoco]

Is this an existing account?
Is it possible that a service is using it at the computer?

[tdecenso]

Lansweeper wrote:
Is this an existing account?
Is it possible that a service is using it at the computer?

And if we did have a user account named after the domain and this was just used for services why would Lansweeper pick that up as someone who is logged in, or the last person who has logged in.

[tdecenso]

Lansweeper wrote:
Is this an existing account?
Is it possible that a service is using it at the computer?

There is no account on our domain that is the domain's name.