Vendor support link

[kas]

Hello -

I have been able to add support for some of the other suppliers that our company uses, but I am running into a roadblock when it comes to HP.

I found out that if I call the following URL "http://h20180.www2.hp.com/apps/Lookup?h_pagetype=s-001&lang=en&cc=us&h_lang=en&h_cc=en&&h_query="Model" I can pull up the specifications for the laptop via HP's website.

What I'd need to know, is, how to make a If/else clause in the it-compdetail.aspx page to allow me to keep the Normal Vendor Support Link to use the {assettag} field for all of the computers instead of the HP computers which would, instead, use the {model} tag.

Thanks!

[kas]

Thats where I run into a problem.

HP doesn't support searching for a model via the asset tag, their search only works with the Model Number.

[Hemoco]

Euh,

The {model} tag is not supported at the moment, only the {assettag}.
The link is based on the vendor name of the computer.

If you want to add new vendors, just add them into the configuration console and make sure that you use the same vendor name as in the action screen.