VNC in Action Screen

[clarkkent]

I have the Enterprise version of VNC and would like to use VNC from the Action menu. However, when I click on it the response received is File not Found and the status bar reads:

javascript:runApp('vncviewer.exe computername','false');

VNC is loaded on my computer in C:\Program Files(x86)\RealVNC\vnc4\vncviewer.exe
I have also modified the Local Security settings in IE to prompt.

I have also tried this from another computer running the VNC viewer and I am getting the same result.

Anyone have any ideas?

Thanks

[Hemoco]

We had a similar problem with the firefox plugin everything works, only some versions of vncviewer just don't work (others do)

Strange thing that they worked in IE7. and also all other actions worked.

[clarkkent]

Ping does work. I added notepad and it also worked.
Also checked the active x settings in local and they are set to allow.

[Cobra7]

I have only used IE 6 and 7 for Lansweeper.

When you click on ping does that work?

When you put in just "notepad.exe" does it open?

You said you changed the settings, but just double checking. Bring up Internet settings, click on security, click on "Local Intranet", click Custom Level, then make sure all ActiveX settings are set to enable.

I'll see if I can get IE8 and test Lansweeper myself.

[clarkkent]

Internet Explorer 8

[Hemoco]

Do you use this action from firefox or internet explorer?

[clarkkent]

I created the notepad action as you suggested and got the same File not found error. When that failed I even went to Start / Run and entered c:\%windir%\system32\notepad.exe and it came right up. Forgot to mention that I think my VNC should work. It is the Enterprise version and I currently use it outside of Lansweeper with no problems. I liked the idea of being able to use it within Lansweeper.

[Cobra7]

Just tested it with another application and it worked for me. Are you sure your VNC supports the PC name after?

Try removing the {computer} and see if it pops up. If not then next make a custom action for notepad and see if that comes up.

[clarkkent]

I did try changing the path in the Custom Actions to C:\Program Files (x86)\RealVNC\VNC4 but got the same file not found error. I know the file is there because I navigated to the folder to verify it.

[clarkkent]

I am not sure that would work because it would be different for 32 bit XP versus 64 bit XP