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‎08-30-2011 10:11 AM
The Lansweeper Web Console is loading/refreshing very slowly. Could you tell me please how to make it to load faster?
Thanks.
Thanks.
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‎09-22-2011 06:29 PM
Please email us at support@lansweeper.com for assistance on this issue.

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‎10-07-2011 11:25 PM
Lansweeper wrote:
Please email us at support@lansweeper.com for assistance on this issue.
Did you ever receive my email I have sent two the original on Thursday, September 22, 2011 1:16 pm and another today 🙂


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‎10-10-2011 11:57 AM
NeilL wrote:Lansweeper wrote:
Please email us at support@lansweeper.com for assistance on this issue.
Did you ever receive my email I have sent two the original on Thursday, September 22, 2011 1:16 pm and another today 🙂![]()
Answered today.

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‎10-17-2011 07:00 PM
Lansweeper wrote:NeilL wrote:Lansweeper wrote:
Please email us at support@lansweeper.com for assistance on this issue.
Did you ever receive my email I have sent two the original on Thursday, September 22, 2011 1:16 pm and another today 🙂![]()
Answered today.
Thanks by removing certain reports from the dashboard page it has improve the refresh rate 100 %

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‎09-20-2011 08:43 PM
We seem to be having the same issues also
Collected Details:
12550 - Computers
10 - Servers
664 - Not Scanned
9780 - Inactive
Database schema: 14
Website version: 4022
Lansweeper 4.2.0.5
Model: ProLiant DL380 G6
OS: Microsoft® Windows Server® 2008 Standard
Service pack: Service Pack 2
Memory: 8180 MB
Processor type: Intel(R) Xeon(R) CPU E5520 @ 2.27GHz
Microsoft SQL Server 2008 (RTM) - 10.0.1600.22 (X64) Jul 9 2008
Size: 14907.50 MB 🙂
Collected Details:
12550 - Computers
10 - Servers
664 - Not Scanned
9780 - Inactive
Database schema: 14
Website version: 4022
Lansweeper 4.2.0.5
Model: ProLiant DL380 G6
OS: Microsoft® Windows Server® 2008 Standard
Service pack: Service Pack 2
Memory: 8180 MB
Processor type: Intel(R) Xeon(R) CPU E5520 @ 2.27GHz
Microsoft SQL Server 2008 (RTM) - 10.0.1600.22 (X64) Jul 9 2008
Size: 14907.50 MB 🙂

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‎09-01-2011 09:12 AM
please mail us at support@lansweeper.com

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‎08-30-2011 11:30 AM
Pages slow:
- main page - sometimes ~ 2 minutes. Never less than 30 seconds.
- almost all the reports from "All available reports" page & custom reports ~ 10 sec
- the rest of the pages - at least 5 seconds
Computers in the database:
- 11102 PCs
- 1017 servers
- 8030 not scanned
- 4559 non active
Database schema: 13
Website version: 4021
LanSweeper 4.1.0.27
Server PowerEdge 2650(Xeon 2X 2.8GHz, 4GB RAM, RAID1 35GB, RAID5 280GB) Windows 2008 Server 32bit
Database is hosted on separate SQL server with 1Gb/s connection
- main page - sometimes ~ 2 minutes. Never less than 30 seconds.
- almost all the reports from "All available reports" page & custom reports ~ 10 sec
- the rest of the pages - at least 5 seconds
Computers in the database:
- 11102 PCs
- 1017 servers
- 8030 not scanned
- 4559 non active
Database schema: 13
Website version: 4021
LanSweeper 4.1.0.27
Server PowerEdge 2650(Xeon 2X 2.8GHz, 4GB RAM, RAID1 35GB, RAID5 280GB) Windows 2008 Server 32bit
Database is hosted on separate SQL server with 1Gb/s connection

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‎08-30-2011 10:21 AM
Which pages are slow?
How many computers are in the database?
Which version of lansweeper are you running.
How many computers are in the database?
Which version of lansweeper are you running.
