WINDOWS XP EMBEDDED not showing up correctly

[danielm]

I have a new machine with winxp Embedded sp2 .
On the main lansweeper summary page i just see

[square box] : 1
with no name. I'll assume thats because no logo, but atleast show the OS name?


but i have another one like this and it didnt show up that way, but it was added long ago.

any ideas?

edit: actually it does show up, but the OS type on the main screen seems missing.
and I did a remove and rescanned using lspush and it seems ok now.

ODD

[Hemoco]

Should this issue occur again, could you contact us at support@lansweeper.com and provide us with the output of the report below, preferably in Excel format.

Select tblComputers.Computername, tblComputers.Domain, tblComputers.Computer,
tblComputers.Firstseen, tblComputers.Lastseen, tblComputers.Lasttried,
Web40OSName.OSname, Web40OSName.SP, Web40OSName.OScode, Web40OSName.Compimage
From tblComputers Left Join
Web40OSName On Web40OSName.Computername = tblComputers.Computername
Order By Web40OSName.OSname

To use the specified report, do the following:
• Open the Lansweeper configuration console and select Reports & Alerts\Report Builder. Hit the “New” button.
• Copy the SQL code provided and paste it at the bottom of the newly created report, replacing the default SQL code.
• Click somewhere near tblComputers so the new code applies.
• Give the report a “View name” and a “Report name” and hit the “Save” button.
• Double-click on the report in the report list to see its results and export options.