WMI Error and WMIDIAG.EXE

[DavidMS]

I have a large number of machines that have WMI errors. I ran WMIDIAG but do not know how to interperate the data.

It appears there are a few problems, but I am a little lost in how to adress them. Does anyone have any good resources?

I am enclosing snippets that show problems.

23656 10:40:15 (1) !! ERROR: Overall WMI security status: ................................................................................. ERROR!
23657 10:40:15 (0) ** - Started at 'Root' --------------------------------------------------------------------------------------------------------------
23658 10:40:15 (0) ** INFO: WMI permanent SUBSCRIPTION(S): ................................................................................ 2.
23659 10:40:15 (0) ** - ROOT/SUBSCRIPTION, MSFT_UCScenarioControl.Name="Microsoft WMI Updating Consumer Scenario Control".
23660 10:40:15 (0) ** 'SELECT * FROM __InstanceOperationEvent WHERE TargetInstance ISA 'MSFT_UCScenario''
23661 10:40:15 (0) ** - ROOT/SUBSCRIPTION, NTEventLogEventConsumer.Name="SCM Event Log Consumer".
23662 10:40:15 (0) ** 'select * from MSFT_SCMEventLogEvent'

23664 10:40:15 (0) ** WMI TIMER instruction(s): ........................................................................................... NONE.
23665 10:40:15 (0) ** WMI ADAP status: .................................................................................................... OK.
23666 10:40:15 (0) ** INFO: WMI namespace(s) requiring PACKET PRIVACY: .................................................................... 1 NAMESPACE(S)!
23667 10:40:15 (0) ** - ROOT/SERVICEMODEL.
23668 10:40:15 (0) ** => When remotely connecting, the namespace(s) listed require(s) the WMI client to
23669 10:40:15 (0) ** use an encrypted connection by specifying the PACKET PRIVACY authentication level.
23670 10:40:15 (0) ** (RPC_C_AUTHN_LEVEL_PKT_PRIVACY or PktPrivacy flags)
23671 10:40:15 (0) ** i.e. 'WMIC.EXE /NODE:"BSEYMOUR-DT" /AUTHLEVEL:Pktprivacy /NAMESPACE:\\ROOT\SERVICEMODEL Class __SystemSecurity'

Can anyone provide me with guidence on resolving these and other issues? Are there good places to look for insturctions? Are there any plans to include this functionality in the connection tester WMI tests?

Thanks,

David

[Hemoco]

The account you use is correct, the problem is as described in the other thread.
For some reason the default windows permissions have been removed.

[Hemoco]

Could you try the connectiontester en test connections on both 10.7.6.66 and LOANER30

Make sure you run the connectiontester with the same account as the service.

[esullivan]

Lansweeper wrote:
Could you try the connectiontester en test connections on both 10.7.6.66 and LOANER30.

Those are not my server info, but I ran it on MYSERVER info and I get this:

Ping test OK
-----------------------------------------------
Remote registry test OK
-----------------------------------------------
Remote WMI access test FAILED
Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))
-----------------------------------------------
Remote \\10.26.223.190\c$ access test OK

Also I have been talking to you in two thread, seems to be the same issue LOL.

[Hemoco]

Check with which account your service is running, this account should have administrative permissions on the clients.

[esullivan]

Lansweeper wrote:
Check with which account your service is running, this account should have administrative permissions on the clients.

I am guessing you mean the "Lansweeper server" service on the server? It's running on a domain admin account.

When I installed I used a domain admin account as well.

[Hemoco]

Are you sure that your account has administrative privileges on this computer?
Did you try the steps in our knowledgebase?

[esullivan]

Lansweeper wrote:
Are you sure that your account has administrative privileges on this computer?
Did you try the steps in our knowledgebase?

I am getthing this too, the only machine NOT getting the error is the server its running on. I all users are local admins, and I have tried the setups. I have been using the wmidiag but it is very confusing.

[DavidMS]

I followed the directions here (http://www.microforge.net/kb/102) and was unable to resolve the problem. I am still getting the error (Wmierror Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED)) LOANER30 (10.7.6.66) 2/5/2009 11:15:34 AM) Does anyone have any aditional ideas?

David