Hi
No return code" and "Package was stuck at step #1": This is a key indicator. It suggests that the msiexec.exe process was launched, but it never properly finished or reported back to Lansweeper. Lansweeper is waiting for a return code to know if the installation was successful or failed.
We, unfortunately, cannot provide in-depth support for creating, modifying or troubleshooting custom deployment packages. Some tips though:
- Make sure the package itself has a logical path, both for failure and success actions.
- User interaction was required during the package execution, e.g. the user was required to confirm a dialog or close an application.
Here's a couple of links on deployments for reference going forward: