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bthayer0925
Engaged Sweeper II

Working through our helpdesk user list trying to clean up old users or accounts generated when users submit a ticket via email, but have also sent that email to outside people, and I've inadvertently transferred helpdesk data for an old employee to a different employee rather than to the termination user we setup. Is there a way to move just the data for that old user off of the incorrect user account and to the termination user? 

1 REPLY 1
FrankSc
Lansweeper Tech Support
Lansweeper Tech Support

Hi, 

This won't be possible, I'm afraid. The only way to revert that would be to restore a backup made before the changes. There's no possibility of moving the data back that was moved incorrectly.

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