Community Updates & Support While I’m Away

[Mercedes_O]

Hi everyone,

I wanted to share a quick update regarding the Community team. From 12th February onwards, I’ll be away for a few months, but rest assured, the Lansweeper Community remains in great hands! My colleagues @Tim_N  and @cvigier  will be your key contacts during my absence.

In addition to this our amazing members and Lansweeper staff will continue to provide support and escalate any urgent questions. If you have any queries, feel free to post in the forums as usual—the team will be happy to assist.

Need Help?

• For technical support, please create a ticket via the https://community.lansweeper.com/t5/support-portal/ct-p/support-portal
• If you're unable to create a ticket, you can notify our team via the Sales Webform:
1. Open the form: Lansweeper Contact Page
2. Under How can we help you today?, select “I have a question about the Support Portal.”
3. Provide a full description of your issue in the Anything else? box.

📌 Note: Please do not send me private messages, as my inbox will not be monitored during this time.

Our forums remain a safe, collaborative space where you can ask questions, share advice, and tap into the wealth of knowledge and incredible breadth of experience within the Lansweeper Community.

Thank you all for your continued contributions and enthusiasm—it's always a pleasure working with you!

See you soon,
Mercedes