Anonymous
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‎04-17-2015 07:39 PM
I'm doing a domain migration, both users and computers. All fine with the users, since the information will get refreshed according to the options I've set on Lansweeper. But the computers are becoming duplicate on both domains.
I think I could easily solve this by enabling the option "Detect when a computer has been renamed", but having that option on, in the past deleted many assets like printers and manually inserted ones - the thing is I don't really trust that this won't happen again if I turn the option on.
Is there any simple idea on how to avoid the computers from duplicating? (for instance a computer that is in "a" domain, when it goes to "b" domain, I have both assets on "a" and "b" domain, but the manual inserted data of the asset is the one from the "a" domain.
The workaround is to delete the computer on the "b" domain, then edit the one from the "a" domain, and then change it to "b" domain just after the migration. But doing this for all the assets is not so simple.
Thank you very much.
I think I could easily solve this by enabling the option "Detect when a computer has been renamed", but having that option on, in the past deleted many assets like printers and manually inserted ones - the thing is I don't really trust that this won't happen again if I turn the option on.
Is there any simple idea on how to avoid the computers from duplicating? (for instance a computer that is in "a" domain, when it goes to "b" domain, I have both assets on "a" and "b" domain, but the manual inserted data of the asset is the one from the "a" domain.
The workaround is to delete the computer on the "b" domain, then edit the one from the "a" domain, and then change it to "b" domain just after the migration. But doing this for all the assets is not so simple.
Thank you very much.
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‎05-08-2015 01:08 PM
Rename detection does work for both computer name and domain changes. As explained by Daniel as well, you do need to ensure that the computers are successfully scanned in the new domain, as rename detection will compare the MAC, model and serial of the computer in domain A and the MAC, model and serial of the computer in domain B. If the computer is not successfully scanned in domain B or the MAC, model or serial is different than before, Lansweeper can't know that the computer is already in the database and will generate a new asset page, instead of changing the domain name on the original page.
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Anonymous
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‎04-20-2015 05:52 PM
I will try then once more and I will mark as accepted if it works fine.
Another question, the users are being migrated too, but we are losing the asset relations like the ownership. Is there any simple way to fix this? The migrations are done in group of XX users at a time.
Thanks!
Another question, the users are being migrated too, but we are losing the asset relations like the ownership. Is there any simple way to fix this? The migrations are done in group of XX users at a time.
Thanks!
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‎04-19-2015 09:19 AM
I think I could easily solve this by enabling the option "Detect when a computer has been renamed", but having that option on, in the past deleted many assets like printers and manually inserted ones - the thing is I don't really trust that this won't happen again if I turn the option on.
This option only works on windows computers.
The printer problems you are referring to are not related to this option and should have been fixed some versions ago.
