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Fill in Custom Fields automatically with data

Hello fellow Lansweepers.I have two custom fields in Lansweeper that I'd like to have auto populate with information.  The first field is called Location Tag and the second field is called Desk Number.What I'm looking for is for example:I open a reco...

dlafleur by Champion Sweeper
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  • 1 replies
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Lansweeper Helpdesk E-Mail Loop

Hello there.We're using Lansweeper since several years now.Newly we use the helpdesk which works fine except one thing.Usually the users use the WebGUI to create their tickets.All fine.When users create the Tickets via Mail the support team gets the ...

hottekoch by Engaged Sweeper
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  • 1 replies
  • 0 kudos

Resolved! Apache Tomcat : incorrect software version displayed

Hello,On a Windows server, LanSweeper is getting the version of the program from "add/remove programs" whereas the application has been upgraded to a newer version (directly in the program folder and it is visible on the local Tomcat website).Is ther...

Yann98800 by Engaged Sweeper
  • 1392 Views
  • 1 replies
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Resolved! Custom Field on User Pages

When I edit an asset I'm able to use the Custom fields to store any data I want which is handy. Is there a way to do something similar when I edit a user? For example I we have a seat location code that is used to locate employees on an interactive...

Technut27 by Champion Sweeper
  • 6984 Views
  • 2 replies
  • 0 kudos

Resolved! Date fields not allowing year 2025

Afternoon everyone, As we get closer to the New Year I've noticed that my Lansweeper ticketing system is no longer allowing users to select dates past 2024. I've done some searching on Google/LS forums about a similar issue I haven't seen anything ou...

Pbo by Engaged Sweeper II
  • 4265 Views
  • 6 replies
  • 1 kudos