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REQUEST - IT Agent 4.2.4 Change Log

I just noticed there is a new version of the IT Agent in the portal. However, the change log has not been updated. I'm hopeful there have been some bugs addressed but I do not want to deploy this until I know it'll have a meaningful effect.If someone...

Lee-TG by Engaged Sweeper II
  • 742 Views
  • 1 replies
  • 0 kudos

Hyper-V Scanned Info

Hi Guys,It seems that only basic details such as Asset Type, Manufacturer, Model, Memory, and Hyper-V Guest Name are being displayed for the Hyper-V machines in the asset records. Is this the expected behavior, or have we missed any configuration to ...

Giri_S by Engaged Sweeper
  • 827 Views
  • 1 replies
  • 0 kudos

Resolved! Azure Scanning in Lansweeper.

Good afternoon everyone.  Hope you are all doing well. I am trying to setup scanning for Azure in my Lansweeper environment.  When I put in the credentials given to me by my Azure Admin, I get the following error message.  Has anyone encountered this...

dlafleur by Champion Sweeper
  • 1957 Views
  • 2 replies
  • 0 kudos

SELECT LANSWEEPER DATABASE

Hello, community!I need help to get the following information directly from the Lansweeper database. If anyone knows which tables this data is stored in or has a SELECT ready, I would be very grateful!Total Assets;Number of Users in AD;Total Domain A...

Vsantos by Engaged Sweeper
  • 786 Views
  • 1 replies
  • 0 kudos

Resolved! Generate tickets from Company site Contact us form

Our IT team is being asked to investigate the possibility of auto generating tickets whenever a submission is sent from our company website's contact us page. We do not directly manage the website or the web form but do manage the email accounts the ...

HttpException (0x80004005): Request timed out.

Hello,I encountered a problem where one of the assets does not open and returns the error HttpException (0x80004005): Request timed out. However, the other assets open without problems.Has anyone encountered something similar? Restarting the service ...

KlyuevAD by Engaged Sweeper
  • 770 Views
  • 1 replies
  • 0 kudos