Dell Monitor Firmware Version Discovery - Dell U3821DW

[DC_]

Anyone have success sweeping for Dell monitor firmware versions? We use both Dell U3821DW  and U3824DW. I can sweep for Monitor make model serial number but its not pulling the firmware version.

[Mister_Nobody]

I think there is no info about firmware in the monitor's EDID 

https://en.wikipedia.org/wiki/Extended_Display_Identification_Data

[DavidPK]

Lansweeper obtains monitor information by scanning the connected asset. If this information isn't stored correctly on the machine, Lansweeper may retrieve it incorrectly.

You can verify the stored information using these commands:

• Get-WmiObject -Query "Select * FROM WMIMonitorID" -Namespace root\wmi
• Get-WmiObject -Query "Select * FROM Win32_PnPEntity where PNPdeviceid like 'DISPLAY

Consider using our Extended Display Scanning feature. Note that monitors are not typically counted as assets unless you enable this feature; see the following article for details:

https://community.lansweeper.com/t5/scanning-your-network/extended-display-scanning/ta-p/64576