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Find answers to technical questions about Lansweeper.

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Resolved! SNMP scanning issues

Our SNMP scanning through LanSweeper hasn't been working for a while, last successful scan was in January of this year. I suspect that it is related to an update performed to lansweeper at the time but I am not entirely sure. I have recreated the SNM...

DJ by Engaged Sweeper II
  • 6276 Views
  • 2 replies
  • 0 kudos

Resolved! Hyper-V guest systems Asset Page

I have a number of Hyper-V servers with a number of guests. There is a report I have that I pinned to the main dashboard that shows the Hosts, and all of the guests (among other data). That is nice and I am happy with that.What I would like is the ma...

AZHockeyNut by Champion Sweeper III
  • 6865 Views
  • 2 replies
  • 0 kudos

User ticket submission

I am testing Lansweeper for our organization and I am able to create tickets via email but I can't seem to create them via the user dashboard. When a user goes to his/her dashboard and selects "New Ticket," they fill it out and select "Send" yet not...

revcall by Engaged Sweeper
  • 5372 Views
  • 1 replies
  • 0 kudos

historical data

does lansweeper keep historical data for the information it captures like other NMS RRDtools?I'm looking to track things like disk space, toner usage, uptime, etc.if so where or how can i view this?

AM13337 by Engaged Sweeper III
  • 5609 Views
  • 1 replies
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Search Hard Drive Serial Number

Is it possible to search for hard drive serial numbers through the main search function? The only way I have found is to use the Hard Drive Serial report and filter the report.

bandersen by Engaged Sweeper II
  • 4729 Views
  • 1 replies
  • 0 kudos

tsysASSites

I'm trying to understand where the data comes from that populates tsysASSites table. How does this table get it's data? I see a missing AD Site and the server for this site and I'm trying to understand why.