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Resolved! Unable to share tabs

I'm trying to share a tab with all users. I followed the steps required to share a tab such as, 1) Click on the pencil on the tab, 2) check that it's set for all Global users. Integrated Windows Authentications is also set. I'm not sure what other...

Frederick by • Engaged Sweeper II
  • 6125 Views
  • 3 replies
  • 0 kudos

lansweeper user

Hi, I have in lansweeper a few domains and a few non domain clients. I'm collectin all data by lspush. How can I create user for browsing only ONE domain or ONE workgroup?

Woytass by • Engaged Sweeper
  • 3956 Views
  • 1 replies
  • 0 kudos

After using LS and the Helpdesk for a few weeks...

My company moved to LS from Spiceworks due to LS's superiority of asset tracking and inventory. The helpdesk portion of LS was a nice added bonus with a boat load of bells and whistles to play with. With that said, we've ran into quite a few 'quirks'...

jkrelic by • Champion Sweeper
  • 5178 Views
  • 1 replies
  • 0 kudos

Resolved! New User with no Email address

I have an area that has multiple users. Call it "Main Office." I want to create this area as a new user so that when I select it, it shows all the tickets that have been created for this area. How do I go about getting around the email requirement?...

Frederick by • Engaged Sweeper II
  • 4589 Views
  • 1 replies
  • 0 kudos

Resolved! Edit closed tickets

We're slowly building our helpdesk operating procedures and some information needs to be changed as we learn things and update how we record trouble tickets. Some of our old closed tickets need some items changed such as root causes and the user who...

Frederick by • Engaged Sweeper II
  • 9718 Views
  • 4 replies
  • 0 kudos

Resolved! lspush - non-readable results

Hi,When running lspush locally I get the result shown. Could this be because of the language installed or am I doing something completely wrong? The txt file generated by lspush is 64kB and full of garbage:‹ íýérI’.Úï™wˆ™sº%Sº ƾdßsÎÅJ²’ QHföÁ-...

erikw by • Engaged Sweeper
  • 5417 Views
  • 2 replies
  • 0 kudos

Kaspersky MSI Uninstallers failing

Hello!My team is in the process of removing Kaspersky Endpoint Security throughout the network (moving to Cb Defense). Going through the Admin Console on our Kaspersky server is tedious so far. I found in Lansweeper that all Endpoint versions from 8 ...

Surface Docks

Hi all,Quick search didn't though up anything on this.We have a lot of Microsoft Surface devices, various models, 3, 4, Surface book (even an RT!) I can't see an entry on an asset for the Surface dock connected to the device. I was hoping to do an au...

Cameron by • Engaged Sweeper
  • 4586 Views
  • 1 replies
  • 0 kudos