→ Having trouble accessing our new support portal or creating a ticket? Please notify our team here

Showing results for 
Show  only  | Search instead for 
Did you mean: 
Engaged Sweeper

we are exploring Lansweeper (on premise) Azure scanning feature. while we initiate scanning with right credentials, we receive the error message "No Valid Credentials found". we contacted Lansweeper support team, however it didn't go through the solution what they suggested. anyone has any idea on this. 

Lansweeper Tech Support
Lansweeper Tech Support

Hello there!

When faced with the error "No Valid Credentials found", please verify whether the scanning credentials are correctly mapped to the Azure scanning target: https://community.lansweeper.com/t5/scanning-your-network/creating-and-mapping-scanning-credentials/...

Furthermore, ensure that the required IDs and Secret are correct and all requirements are met:

If these steps do not resolve your issue, please get back to support in your support case and send them the requested debug information so we can progress with your support case.