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Resolved! Web console not working

Hi,I have replaced the certificate for the webconsole because we have a dns on it. After i replaced it and restarted everything, all was fine. Nothing was broken.When i came back today suddenly it no longer works, I keep getting the IIS default webpa...

Ming by Engaged Sweeper
  • 2112 Views
  • 2 replies
  • 0 kudos

Exclusion IP in bulk

Hello,I've been asked to exclude a number of IP addresses because they are duplicates of the same assets.Although Lansweeper can scan MAC addresses and avoid duplicates, we are concerned about the efficiency of scanning the same asset multiple times....

Nearuppp by Engaged Sweeper
  • 1082 Views
  • 1 replies
  • 0 kudos

"No Data Found" SNMP

Hello, So I am trying to add Custom OID templates to Lansweeper instance we have here. I have used Synology Documentation and its very own MIB file and imported it into Lansweeper. I matched the OIDs to the device and it should be reading completely ...

rtarson by Engaged Sweeper
  • 3707 Views
  • 7 replies
  • 1 kudos

Resolved! Unable to transfer user's data prior to removal

Good afternoon, We had someone leave the company and I'm trying, unsuccessfully, to remove them from Lansweeper. Before I can remove them I need to move their data to another user but that part isn't working. When I click on the "Transfer to this use...

jbruyet by Engaged Sweeper II
  • 8980 Views
  • 5 replies
  • 0 kudos

Access Denied

Good morning. I have many items with errors, one of them is this: Access is denied I have checked the error log file (C:\Program Files (x86)\Lansweeper\Service) and it tells me the following2024-07-10 13:26:23,903 [260] INFO Exception during enumerat...

varroyo1 by Engaged Sweeper
  • 582 Views
  • 1 replies
  • 0 kudos

GraphQL Returns Grant Type Not Provided

Hello,We are trying to query our account with the below GraphQL, we get Grant Type Not Provided.  We can look up our account by querying all accounts for the site ID, but we just want our account and would rather not filter. The Postman collection co...

gschally by Engaged Sweeper
  • 507 Views
  • 1 replies
  • 0 kudos