→ Having trouble accessing our new support portal or creating a ticket? Please notify our team here

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
sc3
Engaged Sweeper

Hi,


I have setup SSO with our Azure platform using OIDC - sadly I did this before finding out that adding verifying the domain is irreversible - (that warning needs to be at the top!!), so I cannot change to SAML.

I have set the token email_verified to true as per the documentation. In order to get a successful connection test, I have also had to change "acceptmappedclaims" from null to true in the app registration manifest.

Connection can be tested successfully, but when a user tries to login, it asks them to create a new site, rather than connecting to the existing one.

Any thoughts?

 

1 REPLY 1
Obi_1_Cinobi
Lansweeper Tech Support
Lansweeper Tech Support

Hello there!

We would recommend reaching out to tech support to look into your SSO issues: https://www.lansweeper.com/contact-support/

If you want to change to SAML, we might be able to sort something out with our developers, it's not a fast process but it isn't totally impossible either.