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‎11-02-2016 02:53 PM
‎04-09-2019 07:53 AM
‎11-25-2016 02:19 PM
‎04-08-2019 06:50 PM
Nick.VDB wrote:
Currently it is only possible to disallow the addition of CC users when the ticket is created in the Lansweeper web console. However, if a ticket is sent in to the helpdesk by email and CC users were added to the mail then these cannot be automatically removed. It is still possible to manually remove any CC users by clicking on the 'delete' icon on the CC users image as shown below.
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