Problems with scaning hainging up

[Reen87]

Hello All.

we are very happy with Lansweeper, but after updating to v6019, we are having problems that the scanning queue is "building up". so every week ore so, the server needs a reboot to fix this problem.

is this a problem in the new version? will there be an update soon?

if someone has any suggestions on things I can do to make this problem less problematic, please reply.

[Susan_A · Accepted solution]

We received and answered this question via email a week ago, but just an FYI for everyone else: there was a bug in the 6.0.0.19 release of Lansweeper that could cause the scanning service to go down in rare cases. We recommend updating to 6.0.0.22 by following these instructions.