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Lansweeper mail with MS Graph

2 days ago I installed the latest version of Lansweeper (11.2.1.2).Since then I do have issues with the mail handling.It doesn't pick up the mails that are in the monitored mailbox.If I restart the service manually it does create the tickets, but no ...

Map asset cloud version

Hellowe used to use map asset location on premise version.I saw this feature is available in cloud version but we can't see the map.Is this a missing feature ? thanks

DSI_RG by • Engaged Sweeper
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  • 3 replies
  • 0 kudos

Resolved! Nothing happened after enabling extended display scanning

Hello, midweek I enabled (configruration/scanning setup/general) the extended display scanning in lansweeper 11.2.0.3. Several days passed, but the number of assets has not increased, and I don't see any more information about the monitors. The back ...

Nalotz by • Engaged Sweeper II
  • 7995 Views
  • 11 replies
  • 0 kudos

Scanning air gapped environments?

Hi,besides our office environment we have several networks which are totally air gapped. How is it possible to have those networks scanned and results beeing forwarded to lansweeper? Within those air gapped networks there are IT assets as well as OT ...

swsswr by • Engaged Sweeper III
  • 4225 Views
  • 7 replies
  • 0 kudos

Resolved! Can I disable TLS 1.2 in Lansweeper?

I have a cyber request to disable TLS 1.2 on my Lansweeper server. Reading within the forums, it appears that TLS 1.2 is a requirement for the LsAgent to work as intended and TLS 1.2 must be enabled.  Without affecting the functionality negatively of...

Stopping helpdesk from emailing out history of a ticket

Hi,We are just evaluating the Helpdesk section of Lansweeper. Every time someone does an update to a ticket, an email is sent to the requester (which is fine). However, the email always contains the entire history of the ticket, rather than just the ...

AndyIps by • Engaged Sweeper II
  • 5171 Views
  • 3 replies
  • 0 kudos

Naming (AssetName) of network device

We have some network devices which are using mDNS and SNMP.. The mDNS hostname is generated by the system and is not changable. It seems that Lansweeper is scanning mDNS after all other protocols and sets the AssetName to the mDNS name.Is it possible...