I see in the knowledge base where you can disable the helpdesk menu for admins but how can you not have the Help Desk/Ticket page for normal users come up?
On the Website Settings page I added my admin groups under Website Access. It states by default all windows accounts can have access to the console with minimal permissions. i.e. as a helpdesk user. I do not want that.
I just need my admins to be able to get to the web console and everyone else get nothing. I don't see under User access and roles how to change that.
