Remove Scan Server No Longer Online Failed - It is currently the primary scan server for auto-update

[emad25]

I can't remove a scan server that's no longer online from Lansweeper server options -> delete. I get the following error and clicking on change this setting here takes me to the Auto-update page where the options are greyed out because the scan servers aren't all on the same version. So, what are my options here to remove this dead scan server from Lansweeper? 

Scan Server Delete Error

The here link takes me to this page but currently the options are greyed out.

Installation Settings Auto-Update

Thanks,

Eugene

[emad25]

Yes, that was it. Once I replaced the old Primary Server with an active new server in that table, I was able to delete the old server out of the console. Thanks!

[FrankSc]

Dear, 

This is most likely because the scanning server is set as  primaryserver in the table tsysAutoUpdateConfig.

If you are familiar with SQL, you can update this to the correct server name. 
Otherwise, please create a Support case, and the support team will help you out with creating an update query.