Scanning Chromebooks

jdrobinson · ‎01-16-2015

We have a large number of Chromebooks in an IP range that we scan regularly; however none of them are showing up in our asset list. Can Lansweeper identify and report on them?

Susan_A · ‎01-19-2015

Moved this to the main forum. Please note that the Report Center is only for submitting finished Lansweeper reports, not questions.

To answer your question: Lansweeper can only pull data from devices if they have one or more of the following protocols enabled: FTP, HTTP, HTTPS, JetDirect, SIP, SMTP, SNMP (SNMPv1, SNMPv2 or SNMPv3), SSH, Telnet or WMI. As far as we know, Chromebooks don't have any of these protocols available, which makes it impossible for Lansweeper to pull data from them.

From Lansweeper 5.2 onwards, you can tick Save Pinged IP for your IP ranges to have asset pages generated for all pingable IPs, but no data will be available if none of the aforementioned protocols are enabled.

View solution in original post

Susan_A · ‎01-19-2015

Moved this to the main forum. Please note that the Report Center is only for submitting finished Lansweeper reports, not questions.

To answer your question: Lansweeper can only pull data from devices if they have one or more of the following protocols enabled: FTP, HTTP, HTTPS, JetDirect, SIP, SMTP, SNMP (SNMPv1, SNMPv2 or SNMPv3), SSH, Telnet or WMI. As far as we know, Chromebooks don't have any of these protocols available, which makes it impossible for Lansweeper to pull data from them.

From Lansweeper 5.2 onwards, you can tick Save Pinged IP for your IP ranges to have asset pages generated for all pingable IPs, but no data will be available if none of the aforementioned protocols are enabled.

Scanning Chromebooks

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