tblAntivirus

[abetzold]

I have a small subset of workstations that are vendor supplied using Windows 20 2016 LTSB. All workstations have Trend Micro installed, and appear fine in my trend management server, but in LanSweeper, I have a report to indicate workstations that are missing A/V software. My clause works like this:

Where tblAssets.AssetID Not In (Select tblAntivirus.AssetID
      From tblAntivirus) And tblState.Statename = 'Active' And
  tblDomainroles.Domainrolename In ('Stand-alone Workstation',
  'Member Workstation')

These assetIDs do not populate in this table despite showing Antivirus on the summary page of the asset itself. Why won't these devices populate in this table like other devices do?

[wcb]

I know this is an older item but the first thing I see with this is that you state the machine is a server -- Windows 2016. The report is only including workstations -- > domainrole is "Stand-Alone Workstation" or "Member Workstation".

[abetzold]

wcb wrote:
I know this is an older item but the first thing I see with this is that you state the machine is a server -- Windows 2016. The report is only including workstations -- > domainrole is "Stand-Alone Workstation" or "Member Workstation".

Thank you for pointing to that. I did confirm that my standard workstations and these ones are all "Member workstations"

I was hopeful though because I didn't even think about that.

[brandon_jones]

Support does not use this forum as an official means of communication. You may be better office submitting a support ticket with them.

[abetzold]

It actually sees it 3 times. I have added the exact A/V wording to the A/V list in Lansweeper and all it did was display it a 3rd time on the asset because it sees my other trend entries.

So yes, I have already done that. How would I get someone from Lansweeper to chime in here?

[brandon_jones]

I would start by looking at the software that Lansweeper is reporting as being installed. Find an asset that you know that has the antivirus installed and look at the software that Lansweeper found. If it is in that list, hover over software in the menu at the top of the screen, then go to anti-virus settings. Look at the list and see if your antivirus is on the list. We are using TrendMicro and had to add it to the list.