General Discussion Forum - Lansweeper Community

database is in emergency mode or is damaged and must be restarted

Our LS is completely down and unaccessible right now. We receive the following error. Any assistance would be greatly appreciated. I have also emailed support.Webserver Errorhttps://helpdesk.xxxxx.org/login.aspxAn unexpected error occurred. To tro...

Mac OS not scanning after upgrade to newer version

After upgrading to the latest version I discovered that scanning them on SSH is not working.I found that when using a IP subnet as scan target SSH is not used at all. A single tcp line in wireshark to port 22. I have an open casenumber to Lansweeper ...

Licenses Assets

Hi All,I have a question about what happens if i have 15000 licenses and in my last scan cycle the tool detect 15035 assets?The tools continue working before i purchesa more licenses or what happens?Regards!

CC not working, outgoing email templates DO work

Mail is setup correct and it works for incoming mails and outgoing, as well as my outgoing email templates. But If I add user in CC, nothing is sent out. I have confirmed that the user the CC is going to has a valid email. Also confirmed that their g...

Resolved! Remote REboot doesnt work

I'm on the latest version but I cant remote reboot or shutdown a computer. I'm logged in with my domain credentials, which I figured I didnt have permissions so then I setup my IT domain admin account in lansweeper with the administrator as a role a...

Patch Tuesday Report May 2020 & Windows Server 2016

Hi,All (87 in total) my Win 2016 servers are showing "out of date" with the https://www.lansweeper.com/report/microsoft-patch-tuesday-audit-may-2020/ report.Triple checked with WSUS and Online check and the seem up to date according to all resources....

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I have a paid licensed version of Lansweeper. I keep getting a banner at the bottom that just throws another X on the screen I have to click. How do I remove this?thank you

How to add fixed information to ticket?

Our Service Desk takes actions based on Lansweeper tickets. End users creating tickets know our organization etc, but SD doesn't. We need to deliver them information about those things too. In many cases there's only one option, but I haven't found a...

General Discussions

Forum Posts

database is in emergency mode or is damaged and must be restarted

Mac OS not scanning after upgrade to newer version

Licenses Assets

CC not working, outgoing email templates DO work

Resolved! Remote REboot doesnt work

Patch Tuesday Report May 2020 & Windows Server 2016

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How to add fixed information to ticket?

Date fields not allowing year 2025

Power BI vulnerability information

Scan Server

Missing entries from tsysOS table

Server Migration, Move Scan Targets

Lansweeper 12.1 new charts issues

LS 12.2 hangs when try to edit report

Looking for a report that will show Duplicate asse...

Undeliverable Email

Report schedules in Sites keep pausing