Tracking toner replacements (lastchanged)

[sryan]

We are beginning to try and track toner replacements with Lansweeper.

1. How can I get local printers to show up under assets\printers? Only network printers show up.

2. When I run a report on printers that need toner replacements, it shows the field "lastchanged". What is this field for? It cannot be when the toner was last changed because I added a new floor to scan and all of those printers show lastchanged=today. Should I just create my own custom field for this?

[Doratheexplorer]

This is a network scanner. I'm not sure if you know how it works. So no, you can't scan local devices.

[aleckane]

Is there any chance this has changed? Are we able to view local printer toner levels?

[Daniel_B · Accepted solution]

1. Lansweeper doesn't create asset pages for local printers. As they don't have a network interface, the toner level of these printers can't be scanned. Local printers are visible on the asset pages of the computers they are connected to under tab Config\Devices\Printer

2. The lastchanged field refers to the date when information about toner data was last updated by Lansweeper. That means it is the last date when Lansweeper scanned this printer and found new information about it. The date of last cartridge change isn't being scanned. You could use a custom field for this. Under Configuration\Asset pages, section Asset Custom Fields, choose a field, give it a title and change it's type to "Date".