Warranty Info for Scanned Asset

[s_subramanian]

Hi,

I'm new to lan sweeper and exploring the features. Can you please guide me on how to include the warranty date or purchase data (mass inclusion) for the scanned assets which do not have this info

Regards
Subramanian S

[Daniel_B · Accepted solution]

Lansweeper can automatically scan asset warranty details for Lenovo, Dell, IBM, Fujitsu, Toshiba and HP. You can configure this on one scanning server under Configuration\Server options, section Warranty tracking.
In order to successfully retrieve warranty details, you first need to successfully scan the assets and retrieve their model, serial number and (for HP) system SKU. These need to be visible on the asset page of the asset, otherwise Lansweeper won't retrieve warranty details. If you couldn't solve the issue, please send a mail to support@lansweeper.com with a screenshot of an example asset page.