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Lansweeper Tech Support
Lansweeper Tech Support

Lansweeper now offers an integrated Cloud solution to manage your IT inventory completely from Cloud, next to the Classic on-prem ITAM solution. If you would like to try the Lansweeper Cloud experience, go to https://app.lansweeper.com/try.

After registering your account you can download and install the Lansweeper application. It only takes a few minutes to start exploring your scanned data in Lansweeper's Cloud experience.

Some key features Lansweeper is offering in its Cloud environment are the following:

  • Installation federation
  • Access to your assets from anywhere
  • Advanced permission and scope system
  • Risk insights
  • OT discovery
  • API Access

Before you start discovering your IT inventory it’s important to understand what our different solutions have to offer. We have listed the most important features you can expect in our two distinct platforms. For a list of all Lansweeper features, please refer to the extended comparison of Lansweeper and Lansweeper Classic. If you would like to try the Lansweeper Classic experience instead, go to https://www.lansweeper.com/classic/.

Discover

IT Scanner

Feature Item Lansweeper Lansweeper Classic
Scanning credentials Airwatch
AWS Planned
Azure Planned
Chrome OS
Citrix
Microsoft Cloud Service
SCCM
SSH
vCenter
VMware ESXi
Windows
SNMP
Scanning targets Active Directory Computer Path
Active Directory Domain
Active Directory User/Group Path 
AirWatch 
Asset Group 
Asset Type 
AWS Planned
Azure  Planned
Azure Active Directory 
Chrome OS 
Intune
IP Range
Microsoft 365 
Report
SCCM
Windows Computer 
Custom scanning with scripts Planned
Eventlog scanning Planned
File Scanning Windows Planned
File Scanning Linux Planned
Performance Counters Planned
OT Scanner  
LsAgent Relay Configuration   Planned
LsPush  

Marketplace

Integration

Feature Item Lansweeper Lansweeper Classic
ITAM AdminRemix
Asset Panda
CyberStockroom
Analytics Microsoft Power BI
Splunk
Monitoring Paessler PRTG Network Monitor
Subscription and SAM AssetLabs Streamline
Licenseware
CMDB 4me
HaloITSM
HaloPSA
Servicely.ai
ServiceNow CI Syncronizer
ServiceNow Service Graph Connector
TOPdesk
Vivantio ITSM
Security Palo Alto Cortex XSOAR
IBM QRadar
Splunk Enterprise
Microsoft Sentinel Integration
Splunk SOAR
Device Total
Axonius
Service desk Mint Service Desk
Fresh Service
Jira Service Management
Services Help Desk Migration

Service

Feature Item Lansweeper Lansweeper Classic
Implementation Health Check by Cheops
ITAM Solutions, by SHI
Onboarding Services by Cheops
Professional Services, by ITHealth
Professional Services, by Multipoint
If the above links do not work, ensure you've signed in to your Lansweeper account.

Analyze

Report

Feature Item Lansweeper Lansweeper Classic
Export Reports CSV
Excel
HTML File
JSON
PDF
Word
XML
Report Library Built-in reports
Run Report Manual
Schedule
Email scheduled report

Diagrams

Feature Item Lansweeper Lansweeper Classic
Diagram Viewer Asset scopes
Cloud assets Planned
Export diagrams
Filters by asset metadata
Information on the asset
Integrated search
Issues on the asset
IT assets
Location maps Partial
Network topologies
OT assets Planned
Running status on the asset (for virtual assets)
Virtual environments
For location maps: the location asset type is provided in Lansweeper to illustrate related assets and relations.

Helpdesk

Feature Item Lansweeper Lansweeper Classic
Helpdesk  

Configure

Access Management

Feature Item Lansweeper Lansweeper Classic
Asset Scopes  
Authentication MFA
SSO
 

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New to Lansweeper?

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New to Lansweeper?

Try Lansweeper For Free

Experience Lansweeper with your own data.
Sign up now for a 14-day free trial.

Try Now
Version history
Last update:
‎12-15-2023 02:17 PM
Updated by: