Product Discussions

LanSweeper Scan service

Hello all, as i cannot create a case for support i am putting it here.currently we are using Lansweeper on-prem and cloud. We use it for tickets but also for target scanning, but we have issue's with the exclussions somehow it keeps scanning the dev...

Default sort order and sort column on Assets page

Hi All,very new to Lansweeper. When I go to the assets page, by default it shows everything in name order. I'd like the default to be IP Address order.If I click on the IP address column, it changes the sort to IP address, but in descending order n...

Moving columns in the "Mass Edit Assets" view

Is it possible to hide or move columns when in the "Mass Edit Assets" view? For the changes I need to make, I need a few custom columns, the asset name and the asset MAC address all in view at the same time. Currently I'd need to match the MAC addres...

Vulnerability Risk Assessment - Performance Issues for Microsoft cumulative patching

Latest Update [07/08/2023 11h]: The fix that resolves the correlation engine’s performance issues was pushed to production and is now available to all users. Update your Lansweeper scanner to the latest version to ensure your installation works as ex...

July 2023 v5.15.xx Zoom Desktop Client installation report

In July 2023, Zoom.us changed the name of their software to Zoom (64-bit) from Zoom(64bit) So for those of you who would like an updated installation report, here is the one I just updated.If the version is 5.15.% and above, it will say up to date an...

Simple Approval ticket

Hi,Is there a way to create a simple approval ticket for the purchase department. Let's say i generate a ticket with an invoice of a subscription. The manager just needs to approve it, so the IT support staff can pick up the ticket and make the purch...

Accessing Helpdesk securely over the Internet (inspired by my homelab)

Issue: We fully committed to Lansweeper's Helpdesk many years ago, and while we do love it, one caveat is that we can only access it on-premisis and not remotely over the internet. And since Lansweeper has stated that they will NOT integrate it into ...

Product bug

I have noticed a bug where our Chrome OS devices are somehow being recognized as Windows devices. These are systems that were originally Windows but switched over to Chrome OS. I have removed them and rescanned and they keep showing in the Windows ...

Vulnerabilities Listed by Asset not CVE

Will the Security Insight be able to have a customed view not only by CVE but by asset and then click which CVE's are present rather than just by CVE and then click into assets?

Forum Posts

LanSweeper Scan service

Default sort order and sort column on Assets page

Moving columns in the "Mass Edit Assets" view

Vulnerability Risk Assessment - Performance Issues for Microsoft cumulative patching

July 2023 v5.15.xx Zoom Desktop Client installation report

Simple Approval ticket

Accessing Helpdesk securely over the Internet (inspired by my homelab)

Product bug

Vulnerabilities Listed by Asset not CVE

Ability to disable asset scanning for a custom "St...

Frozen LS - SQL server is fine... Anyone else have...

Changing Asset Type for Additional Information

CNC/Robot protocol(s) needed!

Confused about lansweeper license

Inventory of the USB attached bar code scanners

LsAgent installed on an Exchange server

Use of RSPAN or ERSPAN with for asset radar logs

Expand LS Vendor MAC-addresses database

Integrations with MDM Solutions