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LanSweeper Scan service

Hello all, as i cannot create a case for support i am putting it here.currently we are using Lansweeper on-prem and cloud. We use it for tickets but also for target scanning, but we have issue's with the exclussions  somehow it keeps scanning the dev...

BISFrank by Engaged Sweeper
  • 27 Views
  • 0 replies
  • 0 kudos

Default sort order and sort column on Assets page

Hi All,very new to Lansweeper. When I go to the assets page, by default it shows everything in name order. I'd like the default to be IP Address order.If I click on the IP address column, it changes the sort to IP address, but in descending order n...

lhs by Engaged Sweeper
  • 9911 Views
  • 4 replies
  • 2 kudos

Moving columns in the "Mass Edit Assets" view

Is it possible to hide or move columns when in the "Mass Edit Assets" view? For the changes I need to make, I need a few custom columns, the asset name and the asset MAC address all in view at the same time. Currently I'd need to match the MAC addres...

cbeydler by Engaged Sweeper III
  • 9238 Views
  • 4 replies
  • 3 kudos

Simple Approval ticket

Hi,Is there a way to create a simple approval ticket for the purchase department. Let's say i generate a ticket with an invoice of a subscription. The manager just needs to approve it, so the IT support staff can pick up the ticket and make the purch...

Gaston by Engaged Sweeper
  • 6716 Views
  • 3 replies
  • 5 kudos

Product bug

I have noticed a bug where our Chrome OS devices are somehow being recognized as Windows devices.  These are systems that were originally Windows but switched over to Chrome OS.  I have removed them and rescanned and they keep showing in the Windows ...

Ed by Engaged Sweeper III
  • 1024 Views
  • 1 replies
  • 0 kudos