Product Discussions

Show attached USB devices

Due to COVID and sending equipment home, we need to track & run reports for users who have USB Headsets, USB Webcams, etc etc plugged in to their work issued home devices. I have seen a few people ask questions if USB devices can be detected & i thin...

wishlist: calendar (maintenance calendar)

I would love to see a maintenance calendar built into the product. I could schedule / run reports to provide to management, rather than trying to keep track of things in clunky spreadsheets. Perhaps by creating a maintenance group type, assigning ass...

E-mail settings :Apply templates during certain hours

Is there a way to create a template and apply it during certain hours? For example if a low priority ticket comes in at 4am and the help desk is only open between 8-4:30, we do not want the clock to start ticking on response time. We have an on call...

software authorization based on "name" AND "version"

A lot of software does not supply version info in the "name" field but we would still like to mark some versions as DENIED.The ability to set Approved/Denied/Neutral based on "version" in combination with "name"for example:"Adobe Flash Player 19 Acti...

Tracking and labeling cables

As Lansweeper is an asset tracking tool, wouldn't it be great to track cables/wires?1. Register a cable2. Select which assets are connected with the cable (or even which components of a device, a specific network card of a PC and a port number on a s...

RemoteDeployment_x64.exe visible while deploy with CurrentUser

The Console from RemoteDeployment_x64.exe is visible while deploying as CurrentUser!This Fix should not even take a Minute and was already mentioned from many people.

LS 7 - disable license nag

So how does one go about disabling the license nag. Right now, we have no plans to try/buy the new features, just want to use it like we have for years. The yellow warning icon is gonna be a pain point for admins of the system; users contacting you t...

Adding destitution list members to the ticket (CCed Users)

We like to have destitution list members added as CCed user on the ticket to be able to view the ticket. ORability to Create one group contain many users and can add this group to the ticket as CCed user instated of adding them one by one.

Forum Posts

Show attached USB devices

wishlist: calendar (maintenance calendar)

E-mail settings :Apply templates during certain hours

software authorization based on "name" AND "version"

Tracking and labeling cables

RemoteDeployment_x64.exe visible while deploy with CurrentUser

LS 7 - disable license nag

Adding destitution list members to the ticket (CCed Users)

Drive Space History

Wrong ticket time after database migration

Find the vulnerability report

Lansweeper Cloud version

Lansweeper onPrem Product Roadmap

Ability to disable asset scanning for a custom "St...

Frozen LS - SQL server is fine... Anyone else have...

Changing Asset Type for Additional Information

CNC/Robot protocol(s) needed!

Confused about lansweeper license